At Hairchitect Barber Shop & Lounge San Francisco (“Hairchitect,” “we,” “our,” or “us”), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, book services, receive our emails or texts, interact with our social media or ads, or otherwise engage with us.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

• Personal information you provide: name, email, phone number, booking details, messages, preferences, and any content you submit.

• Payment information: processed by our payment providers. We do not store full card numbers.

• Automatically collected information: IP address, device and browser data, pages viewed, interactions, approximate location, and identifiers from cookies or similar technologies.

• From partners: booking platforms, analytics, advertising platforms, and social media, consistent with your settings on those services.

2. Cookies and Online Tracking

We use cookies, pixels, SDKs, and similar technologies to operate the site, measure performance, remember preferences, and deliver relevant ads.

• Google Ads and Remarketing - to show ads based on past visits and measure conversions.

• Meta (Facebook and Instagram) Ads - to show relevant ads and measure performance.

• Microsoft Advertising (Bing Ads) - to personalize ads across Microsoft’s network.

• Analytics tools - to understand traffic and improve the site.

Your choices: you can adjust browser settings to block or delete cookies, use platform tools like Google Ad Settings, Meta Ad Preferences, and Microsoft Advertising opt-outs, or use industry opt-out tools such as the DAA and NAI. Blocking some cookies may limit site functionality. If you use a privacy or ad-blocking tool, your opt-outs may rely on a cookie on that browser.

3. How We Use Information

• Provide, maintain, and improve appointments, services, and customer support

• Send booking confirmations, reminders, and transactional notices

• Personalize content and measure marketing performance

• Conduct analytics, research, and service improvements

• Comply with law, prevent fraud, and secure our services

4. Email and SMS Marketing

• What we send: promotions, announcements, events, surveys, and offers from Hairchitect. We may use custom audiences and remarketing to reach people with relevant messages.

• Legal basis and permission for our messages

  • Marketing emails -

    • US: We may email you marketing without prior opt-in if we follow CAN-SPAM requirements. You can unsubscribe at any time using the link in any email.

    • EU/UK: We send marketing email only with your prior consent or under the limited “existing customer soft opt-in” for similar services, with an easy opt-out in every message. Our legal bases are consent and legitimate interests where permitted. You can withdraw consent at any time.

  • Marketing texts and automated calls -

    • US: Sent only with your prior express consent. Reply STOP to opt out.

    • EU/UK: Sent only with your prior consent or as otherwise permitted by law, with easy opt-out.

  • Transactional or service messages -
    Examples include booking confirmations, reminders, receipts, or important service notices. We send these because they are necessary to provide the service or perform our contract with you, and they do not require marketing consent. We keep these messages free of advertising.

  • Mixed content rule -
    If a message includes both transactional and promotional content, we treat it as marketing and apply the stricter opt-in or opt-out rules that apply in your region.

• How to opt out: click the Unsubscribe link in our emails or reply STOP to SMS where available. You may also email us at email us with the subject line “Unsubscribe.” Opting out does not stop transactional communications like booking confirmations.

5. How We Share Information

We do not sell personal information for money. We may disclose information to:

• Service providers and processors that help us operate the site, bookings, payments, analytics, email and SMS delivery, and advertising, under contracts that limit their use to our instructions

• Advertising and analytics partners to measure and improve ads and to reach you with relevant marketing, consistent with your choices

• Legal, safety, and compliance purposes or in connection with a business transaction

Some laws define targeted advertising or cross-context behavioral advertising as a “share” of personal information. See Section 8 for your California choices.

6. Your Choices and Rights

• Update or delete: contact us to correct or delete certain information, subject to legal retention needs.

• Marketing choices: unsubscribe from emails or reply STOP to SMS. You can also adjust ad settings on major ad platforms.

• Cookies: manage in your browser and via your device settings. If available on our site, use the Cookie Preferences link.

7. Data Security

We use reasonable technical and organizational measures, including encryption in transit, access controls, least-privilege practices, and regular updates. No method of transmission or storage is perfectly secure.

8. California Privacy Rights

This section applies to California residents and reflects the California Consumer Privacy Act as amended by the CPRA.

• Categories collected: identifiers and contact info, commercial information such as bookings, internet or device activity, approximate geolocation, and inferences from your interactions. We do not knowingly collect sensitive personal information other than what is necessary to provide services or as you direct.

• Sources: you, your devices, our service providers and partners.

• Purposes: see Section 3.

• Disclosure: to service providers, processors, and partners as described in Section 5.

• Sale or share: we do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising. You may opt out of sale or sharing at any time by using our Cookie Preferences link if available or by contacting us as described below. We will honor opt-out preference signals recognized by law when detected on our site.

• Your California rights: request to know, access, correct, delete, and receive a portable copy of your personal information, and to opt out of sale or sharing. You have the right to non-discrimination for exercising these rights.

• How to exercise rights:  This email address is being protected from spambots. You need JavaScript enabled to view it. with “California Privacy Request,” and include your name, the request type, and a way we can verify you. We may request additional information to verify your identity. Authorized agents may submit requests with proof of authorization.

9. New York Privacy Compliance

• Data security and breach notification: we maintain reasonable safeguards consistent with New York’s SHIELD Act and applicable breach-notification laws. If a data breach occurs that triggers notice obligations, we will provide required notices.

• Biometrics: we do not collect biometric identifiers. If that changes, we will provide required notices consistent with applicable New York City or state laws and will not sell biometric information.

• Your requests: New York residents can make the same access, correction, and deletion requests described in Section 8 by emailing:  email us.

10. Europe and the United Kingdom

If you are in the EEA, Switzerland, or UK, Hairchitect is the controller of your personal information processed through our site and services.

• Legal bases: contract performance, consent, legitimate interests such as improving services and marketing, compliance with legal obligations, and protection of vital or public interests where applicable.

• Your rights: access, rectification, erasure, restriction, portability, and objection to processing, including objection to direct marketing. Where processing is based on consent, you may withdraw consent at any time without affecting prior processing.

• International transfers: when we transfer personal information outside your country, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses or UK equivalents, or other lawful transfer mechanisms.

• How to exercise rights: email email us . You may also lodge a complaint with your local supervisory authority.

11. Retention

We keep personal information only as long as necessary for the purposes described in this Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We apply criteria such as account activity, legal requirements, and technical constraints.

12. Third-Party Links and Services

Our site may link to third-party sites or integrate third-party features. Their privacy practices are governed by their policies.

13. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information to us, contact us to request deletion.

14. Changes to This Policy

We may update this Policy from time to time. We will post the updated version and update the effective date. Your continued use of the site or services means you accept the updated Policy.

15. Contact Us

Hairchitect Barber Shop & Lounge San Francisco
1530 Union St, San Francisco, CA 94123
Phone: (415) 634-0998
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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